This Policy applies to all content generated, published, disseminated, or stored through CharaStudio, and establishes our content standards, review mechanisms, reporting procedures, and violation handling procedures.
CharaStudio ("we" or "us") is committed to providing a safe, legal, and responsible AI content generation service. This Acceptable Use Policy ("this Policy") applies to all content generated, published, disseminated, or stored through CharaStudio, and establishes our content standards, review mechanisms, reporting procedures, and violation handling. All users of this Service must comply with this Policy.
This Policy applies to all forms of content:
CharaStudio explicitly prohibits using this Service to generate the following six categories of content:
2.1 Absolute Prohibition — Zero Tolerance
The following content will be immediately disposed of upon discovery, and we reserve the right to report to authorities:
2.2 Strict Restrictions — Subject to Review
2.3 General Prohibited Activities
CharaStudio implements security review for AI content generated through official interfaces. For content generated through official Service features (such as story generation, image generation, etc.), we employ a multi-layered review system of "automated review + manual review + periodic sampling."
Important Notice: Content review responsibilities in this clause only apply to content generated through CharaStudio's official interfaces. For content generated through third-party interfaces, custom API configurations, or other non-official channels, CharaStudio does not have management capability and assumes no legal responsibility for such content. Users are solely responsible for content generated through third-party interfaces, and must ensure their usage complies with this Policy and applicable laws and regulations.
3.1 Automated Review (Real-time)
3.2 Manual Review
3.3 Periodic Sampling and Audits
3.4 Content Classification Standards
| Level | Description | Review |
|---|---|---|
| L1 Severe | Child safety, terrorism | Auto-block + Manual confirmation |
| L2 High Risk | Serious violations | Auto-flag + Priority review |
| L3 Medium Risk | General violations | Manual review |
| L4 Low Risk | Minor violations | Report-triggered |
4.1 Applicable Reporting Scenarios
4.2 Reporting Principles
Available channels:
For urgent or serious violations, please report via email and include "URGENT REPORT" in the email subject line.
| Violation Type | Initial Response | Resolution Complete |
|---|---|---|
| L1 Severe | Within 2 hours | Within 24 hours |
| L2 High Risk | Within 24 hours | Within 3 business days |
| L3 Medium Risk | Within 3 business days | Within 7 business days |
| L4 Low Risk | Within 5 business days | Within 15 business days |
If extended processing time is needed, we will proactively notify the reporter with reasons. Processing flow: Report received (auto-confirmation) → Initial classification (L1–L4) → Content review (auto + manual) → Disposition decision → Execute disposition → Result notification.
| Action | Measure | Applicable Scenario |
|---|---|---|
| Content Warning | Written warning, requiring deletion or modification | First-time minor violation |
| Content Removal | Remove violating content | Confirmed L3–L4 |
| Feature Restriction | Reduce usage limits or feature access | Multiple minor or single L3 |
| Account Suspension | Temporarily suspend pending review | L2 or cumulative violations |
| Permanent Ban | Permanently terminate access | L1 or multiple L2 |
| Legal Action | Report to law enforcement, cooperate with investigation | L1 involving suspected illegality |
If you disagree with the handling result, you may submit an appeal within 15 days of receiving notification:
